At Pavlov Shop, we strive to ensure customer satisfaction with every purchase. Please read our policy below:

Returns

• Returns are accepted only for defective products.
• All items undergo a strict quality check before shipping.
• If you receive a defective item, contact us within 48 hours of delivery with clear images of the defect at [email protected].
• The item must be unused and returned in its original packaging.

Refunds

• Refunds are processed only for returned defective products.
• Once your return is received and inspected, we will notify you about the refund approval.
• Refunds are processed within 5-7 business days to your original payment method.

Cancellations

• Cancellations are not allowed after an order is placed as we operate on a prepaid-only model.

For further assistance, please contact us at +91 9471559638 or email us.