At Pavlov Shop, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.

1. Information We Collect

We collect the following types of personal information:

a) Information You Provide

  • Name, email address, phone number, and shipping/billing address during account registration or checkout.
  • Payment details during order processing (managed securely by payment gateways).

b) Automatically Collected Information

  • Device information, IP address, browser type, and operating system for website analytics.
  • Cookies and similar technologies to improve user experience and track preferences.

c) Third-Party Information

  • Data shared by payment processors or delivery partners to fulfill orders.

2. How We Use Your Information

Your information is used for:

  • Order Fulfillment: To process, package, and deliver your purchases.
  • Customer Support: To respond to queries, complaints, or feedback.
  • Personalization: To enhance user experience by showing relevant products and offers.
  • Marketing Communications: To send promotional emails or newsletters (you can opt out anytime).
  • Legal Compliance: To comply with applicable laws, fraud prevention, and dispute resolution.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share your data in the following cases:

  • Service Providers: With trusted third parties for payment processing, delivery, and website hosting.
  • Legal Requirements: If required by law or to protect our legal rights.
  • Business Transfers: In case of a merger, acquisition, or sale of business assets.

4. Data Security

We implement robust security measures to protect your data:

  • Encrypted payment processing via secure gateways (e.g., SSL).
  • Restricted access to sensitive information.
  • Regular audits and updates to ensure compliance with data protection standards.

Despite our best efforts, no system can guarantee 100% security. You are encouraged to maintain the confidentiality of your login credentials.

5. Your Rights

As a user, you have the following rights regarding your personal information:

  • Access: Request access to your stored data.
  • Correction: Update or correct inaccurate information.
  • Deletion: Request the deletion of your data (subject to legal obligations).
  • Opt-Out: Unsubscribe from marketing communications at any time.

To exercise these rights, contact us at [email protected].

6. Cookies and Tracking Technologies

Our website uses cookies to:

  • Improve navigation and usability.
  • Store user preferences for a personalized experience.
  • Analyze website performance and trends.

You can control cookie preferences through your browser settings. Disabling cookies may affect certain features of the website.

7. Children’s Privacy

Our services are not directed to children under the age of 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us to delete it.

8. Changes to This Policy

We may update this Privacy Policy periodically. Significant changes will be communicated via email or website notices.

9. Contact Us

If you have questions or concerns about our Privacy Policy or data handling practices, please reach out to us:

Effective Date: 15-11-2024

By using our website, you agree to the terms outlined in this Privacy Policy.